If you encounter the following problems, please scan the QR code and download the APP to contact customer service online 1.I want to cancel the order. 2.When would a courier be assigned to my order？ 3.Where is my courier now？ 4.I would like to contact the courier. 5.The order i received missing some items. 6.The food i received is not same as i ordered. 7.I did not received the whole order. 8.I did not received refund.

Firstly,you need to come to the store with the pick up number and tell it is an order for Fantuan. Then you can check the pick up number through SMS, email and Google detail.